Return & Refund Policy
1. Returns
a. Eligibility: We accept returns for unused and unopened products within 10 days from the date of delivery. To be eligible for a return, the item must be in its original packaging and in the same condition as received.
b. Return Process: To initiate a return, please contact our customer service team at ask@miracleherbs.in or call us at +91 9868588687. Kindly provide your order details and reason for the return. Our team will guide you through the return process.
c. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Please use a trackable shipping service for return shipments and retain proof of postage.
d. Refund Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed based on our Refund Policy.
2. Refunds
a. Refund Timeline: Upon approval, refunds will be processed within 7 days. The refund will be issued to the original payment method used during the purchase.
b. Deductions: Refunds may be subject to a deduction for return shipping costs if applicable.
3. Damaged or Defective Items
a. Inspection: If you receive a damaged or defective item, please contact us immediately with photographic evidence of the issue. We will assess the situation and provide further instructions for return or replacement.
4. Contact Information
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at:
– Email: ask@miracleherbs.in
– Contact Number: +91 9868588687
5. Policy Changes
We reserve the right to update or modify our Return & Refund Policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for choosing Miracle Herbs!